To ensure event-related messages reach your inbox, please add our domain to your Safe Senders List.
What is a Safe Senders List?
This is a whitelist which identifies messages that should not be treated as spam based on the domain of the sender. Once you add a domain to your Safe Senders list, Outlook will allow all messages from that domain.
How do I add a domain to the Safe Senders List?
Microsoft's instructions on how to add to the Safe Senders List can be found here
Prior to the event, double-check your spam folder to ensure the configuration was successfully completed and you have not missed any important event-related messages.